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1. What is our privacy
policy?
Strollertime.com is committed to protecting your privacy.
We only use your personal information to enhance your Strollertime.com
experience. Registering with us allows you to keep informed
on what's new with Strollertime, find and request new products
and services, and share your needs and ideas. We view your
interaction with us as CONFIDENTIAL and will always do so
unless you tell us otherwise.
Strollertime.com Strategic Partners
We will not sell your name or personal
information. We may provide information of a very general nature,
such as trends in our business, to some strategic partners,
but they will not receive your name, phone number, address,
or e-mail address. We may contact you with updates to our products
and services if we feel the information would be useful and
welcomed.
If you would like to be removed from our customer database
please contact us at opt-out@strollertime.com.
2. What are my payment
options?
1. On-line through Paypal. This is a SSL secure payment
method using a credit card or electronic check. You do not
need to sign up with paypal in order to make a payment.
2. By Check: Print the order form and mail along with a
check for $26.95, which is equal to 19.95 + $2.00 for shipping
to Bee Home Video, LLC PO Box 2204; Scottsdale, AZ 85267-2204
3. With a credit card by fax: Print the order form and fax
it to 1-480-704-3490.
4. By phone with a credit card: Call 1-866-348-6667 or 480-704-3487.
3. What is the shipping
policy?
Your order will be shipped 1st class mail within 2 days of
placement, with 95% of all orders going out the same day they
are placed. If we are out of stock and unable to ship within
one or two days, you will be notified before your order is
placed and given the option of waiting to make a payment until
the items are available for shipment. In extremely rare cases,
such as when supplies are unobtainable or temporarily out
of stock we will contact you to suggest an alternative item
and to inform you of the delay.
4. What is the return
policy?
Satisfaction is the highest priority of Bee Home Video and
Strollertime and your complete satisfaction is guaranteed.
We are proud to guarantee all of our products. If you are
not completely satisfied with your purchase, you may return
it to us within 30 days of purchase, accompanied by the original
receipt, for a prompt exchange or credit. Shipping fees will
not be credited. If you have any questions, please contact
Customer Service at 1.866.348.6667.
Defective Products
All defective products will be handled on an individual basis.
Please contact customer service at 1.866.348.6667 for further
details.
5. What is the security
policy?
The importance of security for all personally identifiable
information associated with our visitors is of utmost concern
to us. We take technical, contractual, administrative, and
physical security steps to protect all visitors' information.
When you provide credit card information, we use secure socket
layer (SSL) encryption to protect it. There are some things
that you can do to help protect the security of your information
as well. For instance, never give out your password, since
this is what is used to access all of your account information.
Also, remember to sign out of your account and close your
browser window when you finish surfing the Web, so that other
people using the same computer won't have access to your information.
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